Who we are
PreOpen is made by Ray Software LLC, 30 N Gould St, Sheridan, Wyoming 82801, United States ("we", "us"). These terms are between you and us. By using the PreOpen app or this website you agree to them. If you do not agree, please do not use them.
What PreOpen is
PreOpen explains what is happening in financial markets. It follows prices and the news, and it publishes stories, summaries, ratings, ideas and answers from sources it names. Its measurements come from market data we receive from third parties.
We work hard to be accurate and current, but we cannot promise either. Stories and answers can contain mistakes, prices can be delayed or wrong, and a source can itself be mistaken. Check anything that matters to you against the sources named.
Prices, ratings and alerts can be late, incomplete or missing; do not rely on them for time-critical decisions.
Written with AI
Much of PreOpen is written by artificial intelligence: stories, Explore, the explanations of our ratings, ideas, and every answer in Ask. We use Anthropic's Claude, and xAI's Grok, which reads posts on X for our sentiment readings and writes some research briefs and company descriptions. Listen is read by an AI voice. Automated checks test the figures, but not every piece is read by a person before it is published, and AI can state a wrong figure confidently. Please tell us about anything wrong.
Not personal financial advice
PreOpen publishes general information and opinions about markets, including ratings and ideas labelled Buy, Buy lower, Watch, Avoid, Take profits or Sell with the price levels they turn on. Ratings, ideas and AI Picks are the same for every reader and are not based on your circumstances, your holdings, your goals or your tolerance for risk.
Ask, PreOpen's AI analyst, gives general information written by AI. Its answers may include example portfolios built only from what you tell it in your question, such as an amount, a goal or a time frame. Ask is not a licensed or registered adviser: it does not know your full financial situation, it does not check that anything suits you, and it can be wrong. Treat its answers as a starting point for your own research, not as a recommendation.
Nothing in PreOpen is personal financial, investment, legal or tax advice from a licensed or registered professional, or an offer or solicitation to buy or sell anything. Ray Software LLC is not registered as an investment adviser or broker-dealer with the SEC, FINRA or any state.
Ideas and ratings can be wrong. Ratings and fair values are estimates from our models and opinions, not facts or promises. Charts of how a group of companies or a strategy did in the past, including those in AI Picks, are hypothetical backtests: chosen knowing how the companies did, with no trading costs, taxes or slippage. They show how an idea did, not a record of our picks or of trades anyone made, and past results do not predict future ones. Decisions about your money are yours, and you may wish to take advice from a professional who knows your situation. We are not a broker, and we do not hold or move money for anyone.
We take no payment from the companies we write about, and we do not sell placement in PreOpen.
People who work on PreOpen may own investments it writes about. They do not trade a security in the two trading days before or after PreOpen publishes or changes an idea or rating on it.
Your account
You must be at least 18, or the age of majority where you live, to use PreOpen or buy a subscription. You can use much of PreOpen without an account. If you create one, keep access to your email address to yourself, because the codes that sign you in are sent there. You are responsible for what happens under your account. You can delete it at any time in the app (You, then Your data, then Delete account and data), as described in our privacy notice.
Subscriptions
Some features may need a subscription. Subscriptions are sold and billed by Apple through the App Store, and the price, the billing period and any free trial are shown there before you buy. A free trial turns into a paid subscription unless you cancel it at least 24 hours before the trial ends; we remind you three days before it ends, by a notification or, if notifications are off, in the app. Subscriptions renew automatically at the same price for the same period until cancelled; you can manage or cancel yours at any time in your Apple account settings, and cancelling takes effect at the end of the period you have paid for. Deleting the app or your account does not cancel a subscription. If we raise the price for new subscribers, yours stays the same for as long as you stay subscribed. Apple may change local prices for taxes or exchange rates in some countries: we will tell you before any change to yours, and Apple will ask for your agreement where the law requires it. Refunds are handled by Apple under its rules. Where the law where you live gives you further rights to cancel or to a refund, they apply.
What you send us
Questions you ask, notes you add and reports you send remain yours. You give us a worldwide, royalty-free licence to store, use and adapt them to run and improve PreOpen, including showing a question, without anything that identifies you, to other readers. Please don't put personal details about yourself or anyone else in a question. We may remove anything you send.
Using PreOpen fairly
Please do not:
- copy, scrape or resell PreOpen's content or data, or use automated means to collect it;
- redistribute the market data shown in PreOpen, which is licensed to us for your personal use;
- use PreOpen's content to train AI models;
- try to make Ask produce harmful, misleading or unlawful content, or enter other people's personal data in it;
- overload, probe or disrupt the service, or get around the limits we set on it;
- reverse engineer the app, except where the law allows it;
- use PreOpen to break the law, or to mislead or harm anyone.
We may limit, suspend or close access for anyone who does.
Content, data and ownership
PreOpen's writing, design, pictures and software belong to us or to those who licensed them to us. You may read, save and share PreOpen's content for your own, non-commercial use, using the sharing features in the app. Articles and data from the sources we name belong to their owners. Market data is supplied by third parties, including Twelve Data and CoinGecko, may be delayed, and is for your personal, non-commercial use; neither we nor they guarantee it. Company, fund and index names are the trademarks of their owners and are used only to say what we write about; no company or person shown endorses PreOpen.
If you believe something in PreOpen infringes your copyright, write to hello@preopen.com with the details.
Other people's websites and data
PreOpen links to sources and uses data from other companies. We are not responsible for their websites, content or availability.
Changes to PreOpen
We keep improving PreOpen, which means features may change, move or end. We may also update these terms; when we do, we change the date at the top, and we tell you in the app about anything that matters.
Our responsibility
PREOPEN IS PROVIDED "AS IS" AND "AS AVAILABLE". TO THE EXTENT THE LAW ALLOWS, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT, AND WE DO NOT PROMISE THAT PREOPEN WILL BE UNINTERRUPTED, ERROR-FREE, ACCURATE OR CURRENT. Where the law where you live does not allow a warranty to be excluded, it applies only as far as that law requires.
To the extent the law allows, we are not liable for any loss arising from decisions made using PreOpen, or for indirect or consequential loss. Where we are liable, our total liability is limited to the greater of the amount you paid us for PreOpen in the twelve months before the claim and US$100.
We are not responsible for failing or being late to do anything because of events beyond our reasonable control, such as outages at our providers, failures of the internet or of power, natural disasters, war or acts of government.
You will compensate us for claims arising from your breach of these terms or your misuse of PreOpen. Nothing in these terms limits any liability that cannot be limited by law, or takes away rights you have as a consumer where you live.
Ending these terms
You can stop using PreOpen at any time. We may end or suspend your access if you break these terms. If any part of these terms cannot be enforced, the rest still applies. These terms are the whole agreement between you and us about PreOpen. We may transfer them to a company that takes over PreOpen; you may not transfer them.
App Store
If you downloaded PreOpen from the App Store, Apple's standard Licensed Application End User License Agreement also applies. These terms are between you and Ray Software LLC, not Apple. Apple has no obligation to provide maintenance or support for PreOpen, and is not responsible for any claims about it, including product claims, claims that it infringes someone else's rights, or any warranty beyond refunding its purchase price where applicable. You confirm that you are not in a country under a US embargo and not on a US list of prohibited or restricted parties. Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you.
The law that applies
These terms are governed by the laws of the State of Wyoming, United States. Any dispute will be heard in the state or federal courts in Wyoming, unless the law where you live gives you the right to bring it at home, and without affecting any protections you have under the laws of the place where you live.
Contact
Write to us at hello@preopen.com.